This is a laptop, so give a blast of compressed air to clear out any muck under the keys. They are dirt cheap these days. Enter your email below to get exclusive access to our best articles and tips before everybody else. This laptop is Windows 10, and the model is M2C92UA#ABA. If something like a soda I have used rubbing Alcohol with a cotton swab and or in a squirt bottle. By using this site, you accept the, Simply ask a new question if you would like to start the discussion again. Maintenance and Service Guide, http://h20000.www2.hp.com/bizsupport/TechSupport/DocumentIndex.jsp?lang=en&cc=us&prodClassId=-1&contentType=SupportManual&prodTypeId=321957&prodSeriesId=4247498#2, Do you know what might have spilled on the keyboard or is it just not working? About an hour ago, I went to get on my laptop and noticed that the down key was not working. Sorry for replying a little late,thanks folks.However i forgot to mention that my keyboard also types wrong characters like for instance if type letter t it gives out tg5.Very annoying.Help. For other troubleshooting steps, please refer to this HP Article. Disclaimer: Most of the pages on the internet include affiliate links, including some on this site. Kudos to you for trying to troubleshoot the issue on your own. This laptop is Windows 10, and the model is M2C92UA#ABA. Thank you! Enter your email address to get our daily newsletter. Hi Fix Windows 10 Update Issues. Have you tried different applications to test the arrow keys? I was just doing some typing games when my arrow keys stopped working, specifically, my up and down arrow keys. If that's not possible, connect the keyboard to a different USB port. Uninstall the keyboards listed in device manager. Options. I also used the keys on the number pad when I was using number lock, and though the left and right keys (4 and 6) were working, the up and down (8 and 2) keys were not working. Can you try a different keyboard? Do you know what might have spilled on the keyboard or is it just not working? Copyright © 2006-2020 How-To Geek, LLC All Rights Reserved. Even give the keyboard a bit of a clean, e.g. Didn't find what you were looking for? Recommend you open device manager by doing a right-click on the Windows button. The fact that it prints tg5 for t keys that are in a verticle line on the keyboard is indicative of contamination. Someone has likely spilled on it which is very hard if not impossible to recover from. † The opinions expressed above are the personal opinions of the authors, not of HP. Not to worry, I will be glad to assist you. I thought that it was because of crumbs, so I took off the key, but there was nothing visible. Vengi hi, I have done so and the arrow keys now work. Clean Up The Keyboard. It’s not easy to clean a standard keyboard, but it’s easier to do if you have a … You would aslo need air to blow dry once the liquid is disolved. I also used the keys on the number pad when I was using number lock, and though the left and right keys (4 and 6) were working, the up and down (8 and 2) keys were not working. Thank you in advance. Replacing a laptop keyboard in not too hard, you can get them on ebay or the like. Down arrow Doesn't work: arrow keys are not working: Dell Inspiron arrow keys not working properly: Left Arrow Key not Working: Toshiba Satellite C655D laptop arrow keys won't work. Please delete the drivers when prompted during uninstall. If something like a soda I have used rubbing Alcohol with a cotton swab and or in a squirt bottle. Welcome to HP Forums and Thanks for the post. Ask the community. There is nothing physically wrong, since when I turn off number lock, 8 and 2 still work. You need help with that ? Any help? You would aslo need air to blow dry once the liquid is disolved. You can of course use one of the inexpensive keyboards mentioned above in your USB port until you can get it fixed. Have you run a keyboard test on your computer?
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