Please follow these steps before attempting to return a Pump or Sprayer: Battery recycling policies and options vary by state. The Harbor Freight jack stand lawsuit brings claims for breach of warranty, negligence and products liability. The jack stands were also allegedly unreasonably dangerous and caused damage to all buyers because the "jack stands were worthless in the condition they were purchased.". The lawsuit says the jack stands are unsafe due to manufacturing problems caused by aging in the tooling. are trademarks of Autobeef LLC, All rights reserved. A Harbor Freight jack stand lawsuit alleges 1.7 million stands in the U.S. were sold with defects that made the jack stands too dangerous to use. According to the lawsuit, every jack stand has manufacturing defects which cause the ratchet teeth on the jack stand lifting extension post to inconsistently engage the pawl deep enough. If that jack has a lot of play and/or broken parts then it oughta be a return no problem, but it might take a bit of chatting with the boss. Online purchases can be returned to any Harbor Freight store for an exchange or refund within 90 days of your purchase. We shall in no event be liable for death, injuries to persons or property, or for incidental and contingent, special or consequential damages arising from the use of our product. See an associate for details or call customer service at 1-800-444-3353. Yesterday I purchased a 3 gal pancake compressor from Harbor Freight. Harbor Freight Tools makes every effort to assure that its products meet high quality and durability standards, and warrants to the original purchaser that this product is free from defects in materials and workmanship for the period of 90 days beginning on the date of purchase or order. Be prepared to provide your order number and a brief description of the reason for the return. In addition, the 3-ton jack stands allegedly have inconsistent location indexing of the pawl armature holes. However, the re-stocking fee will be charged if the following conditions are … "CarComplaints.com" ®, "Autobeef", "What's Wrong With YOUR Car?" Then I drove over to the other store nearby and picked up a new one. Your website offers no help to people needing to solve problems. Get 10% Off Your Entire Purchase When You Open a New Account. In the event an identical item is not available as a replacement: Harbor Freight Tools reserves the right to substitute a substantially similar item in its place. This warranty gives you specific legal rights and you may have other rights that vary from state to state. The re-stocking fee will be waived if any of these conditions are met: For safety reasons, certain pumps and sprayers cannot be returned to the store if opened. If our inspection verifies the defect, we will replace the product at our election or we may elect to refund the purchase price if we cannot readily and quickly provide you with a replacement. Georgia plaintiff Markeith Mitchell purchased the Pittsburgh Automotive 6-ton jack stands (part number 61197) and used them a few times but allegedly experienced slip on the ratcheting mechanism while lifting his truck. Shipping and handling charges are nonrefundable. You must provide the original receipt to receive an exchange or refund. Honda Accord Power Steering Problems Cause Petition, read stories from drivers who praise our work. Just got it home. If returning by mail, please obtain a Return Authorization by contacting Customer Service at 1-800-444-3353, Monday thru Sunday, 6am to 6pm (PT). View entire discussion ( 5 comments) More posts from the harborfreight community ... Harbor Freight got me again went in for the 99 cent picks and ended up spending a hundred bucks. Mr. Mitchell says he had safety mechanisms in place to catch the truck before it slammed to the ground. Just bring the item along with the order packing slip or order and we will gladly exchange or refund the purchase. The limited warranty term is 90-days beginning on the date of purchase or order. Front ¾ vehicle photos © 1986-2018 Autodata, Inc. dba Chrome Data. The complaints are organized into groups with data published by vehicle, vehicle component, and specific problem. We won't sell, rent, or trade your email. A 20% re-stocking fee may apply to an item being returned. Proudly resolving consumer concerns since 2004. September 19, 2020 — A Harbor Freight jack stand lawsuit alleges 1.7 million stands in the U.S. were sold with defects that made the jack stands too dangerous to use. Add your complaint here, about any vehicle. This warranty does not apply to damage due directly or indirectly, to misuse, abuse, negligence or accidents, repairs or alterations outside our facilities, criminal activity, improper installation, normal wear and tear, or to lack of maintenance. The last thing a consumer needs from a jack stand is for it to collapse while under load, but the class action alleges that is exactly what makes the Harbor Freight stands so dangerous. The plaintiff says he stopped using the jack stands because he felt they were dangerous. User's recommendation: Pay more and purchase from other retailers. For more information on how we collect and use this information, please review our Privacy Policy. I got a full refund onto my credit card. However, consumers who suffered property damage or injuries caused by the jack stands are not included in the class action lawsuit. Harbor Freight Tools will replace any hand tool that fails to properly work during the lifetime of the original purchaser. If for any reason you are not satisfied with an item purchased from Harbor Freight Tools, you may return the product within 90 days for a full refund or replacement, whichever you prefer. For California consumers: more information about our privacy practices. Be prepared to provide your order number and a brief description of the reason for the return. 29 comments. For any difficulty using this site with a screen reader or because of a disability, please contact us at 1-800-444-3353 or [email protected]. THIS WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS. The Harbor Freight jack stand lawsuit was filed in the U.S. District Court for the Middle District of Georgia, Macon Division: Mitchell, et al., v. Harbor Freight Tools USA, Inc. California consumers may exercise their CCPA rights here. File a complaint and get it resolved. The limited warranty term is 90-days beginning on the date of purchase or order. Example: "Bad Brakes", "Toyota Recall", etc. If you continue to use this site, you consent to this use of cookies. UPDATE: I returned it to the store with no problems. We will return repaired products at our expense, but if we determine there is no defect, or that the defect resulted from causes not within the scope of our warranty, then you must bear the cost of returning the product. I went to the Harbor Freight in Oswego, NY to return … You'll only hear from us. All in all it was a piece of junk took forever to fill with air, so I decide to return it the very next day. You must provide a copy of your packing slip or order with the item listed. The jack stand class action lawsuit includes all consumers nationwide who purchased Harbor Freight jack stands with item numbers 56371, 61196 or 61197. So our tools will go toe-to-toe with the top professional brands.
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