What do you think about vidaXL? vidaxl.co.uk. Henry Proctor 1 review⦠Only bought some large cushion covers but good quality, good fit and great price! After 2 weeks they sent me a message when I'll get, with a certain time. I asked for a refund, never happened.Just so you know its very hard to get in touch with them, they never answer the phone and every time I emailed them I got different replies from different people which was very confusing. Terrible customer service! I could not reach VidaXL customer service for weeks so I eventually contacted Overstock - who I ordered the chairs through. I've only tried it once so far to move a heavy wardrobe. vidaxl.co.uk Visit this website vidaxl.co.uk. The rudest company I've ever dealt with. Find helpful customer reviews and review ratings for vidaXL Arbour Rose Arch FSC Impregnated Wood Outdoor Patio Climbing Plant at Amazon.com. I ordered a 7 piece dinning table and chairs set. Email responses don't produce the result needed. The unit is good quality and works well. vida xl.co.uk. Write a review Write a review Reviews 1,326 Write a review. Recent order both incomplete with missing parts, and some of those Parts we received were obviously previously used and damaged. Have you heard of vidaXL? The employee at Vida XL was called Jemabelle D, and though they admitted they had lost my order even though I had already paid by Paypal, she did nothing to sort it out, and then terminated our converstion. This is the vidaXL company profile. They were also having a hard time getting in and out of the chairs. Too many missing And damaged items for us to have confidence in the product. 10% off VidaXL Branded Products when you Spend £70 with Voucher @ VidaXL: 5/12/2016 % off: Various Codes with Voucher @ VidaXL: 24/11/2016: hotukdeals.com - The Largest Deal Community in the UK⦠Delivery was speedy too. I informed vidaXL and after showing a photo, they reimbursed 20% of the cost if I decided to keep the table. Completely hopeless customer service. Recent order both incomplete with missing parts, and some of those Parts we received were obviously previously used and damaged. Been asking for a returns label/collection. Hopefully it is not lost already like some other reviewers have mentioned. Do not buy from them!! I asked for a refund, never happened.Just so you know its very hard to get in touch with them, they never answer the phone and every time I emailed them I got different replies from different people which was very confusing. After 2 weeks they sent me a message when I'll get, with a certain time. Delivery was prompt. Hopefully it is not lost already like some other reviewers have mentioned. A disgrace of a company, AVOID. Fitting the door to the unit was easy but getting it fitted in exactly the right place so that it aligned with the other doors on the units was a nightmare. Unfortunately I lost 400.00 dollars, however, they have lost my business over a lifetime! They have failed to provide a refund and still owe £119. Overstock was wonderful and helped me to contact them. Or collect and refund. We checked all items and completed an inventory, and have not built it. Visit vidaXLâs FAQ page to see if your issue has already been addressed by the store before. Read honest and unbiased product reviews from our ⦠See business transparency Write a review Write a review Reviews 3,604 ... Read 1 more review about vidaXL Only the latest review will count in the company's TrustScore kirsty Khalili 1 review⦠Please VidaXl get in touch and advise of how to return as the time and stress involved in carrying out inventory and trying to contact you is too much. Only bought some large cushion covers but good quality, good fit and great price! Delivery was speedy too. Terrible customer service who don’t read messages properly, ended up going around in circles for weeks then gave up. Visit this website vida xl.co.uk. A disgrace of a company, AVOID. Tacky furniture and only suitable for kids rooms. I ordered a 7 piece dinning table and chairs set. And website keeps blocking me from explaining - doesn’t let you tell them what the problems are. They were also having a hard time getting in and out of the chairs. The artificial indoor yucca floor plant looks perfect in our new home it looks so real I've been asked if it is, I'd recommend this to anyone. © 2020 Trustpilot, Inc. All rights reserved. would use again. Try reloading the page, this might already solve the issue! All I got was a generic response of 2 working days to dispatch and 5 to 8 days to deliver, that obviously doesn't apply to my order. And website keeps blocking me from explaining - doesn’t let you tell them what the problems are. They offer 1% value compensation for the damage. When I contacted customer service they sent me instruction manuals that did not correspond to the item I purchased and told me this is all they had. Never again: just not worth the hassle. The chairs did not match the ones in the picture and had holes missing as well as all the screws and bolts etc needed to assemble the chair missing.When i contacted customer service they told me I would have to wait an additional 5-8 days for the missing parts! A free inside look at company reviews and salaries posted anonymously by employees. Share. They offer 1% value compensation for the damage. Well for this bunch of ametuers "very difficult". The problem was settled, but vidaXL needs to take some very simple steps with suppliers that would go a ⦠They are so useless and I wonder if it’s on purpose. They are so useless and I wonder if it’s on purpose. Filter by: Filter by: Kev pottsCustomer 8 reviews. Glassdoor gives you an inside look at what it's like to work at vidaXL, including salaries, reviews, office photos, and more. The artificial indoor yucca floor plant looks perfect in our new home it looks so real I've been asked if it is, I'd recommend this to anyone. Terrible customer service! I informed vidaXL and after showing a photo, they reimbursed 20% of the cost if I decided to keep the table. They sent back an email through Overstock saying that I exceeded my 30 days so unfortunately I could not return the vidaXL chase lounge chairs. Time remaining: Price: $ ⦠Visit this website vida xl.co.uk. VidaXL has awful,awful, awful customer service! Write a review. So now I have a mattress and no frame, and no idea when I will get it. vidaXL Reviews 3,569 ⢠Great . About us Jobs Contact Blog Press Community. There is already long time as I can't get my order. VidaXL can also boast a very good Trustpilot rating, with customers who have left reviews ⦠See business transparency Write a review Write a review Reviews 3,597 ... vidaXL reported this review for breaching of Trustpilot guidelines. Quick delivery, excellent product and price and all arrived as expected. Damaged item was picked up and replacement received today.Looks exactly like the one returned with more damage!Item split exactly same place as first item. I tried to exchange or return one unsuitable product. Vidaxl â wish order of 4 acacia chairs 90.00 per order by company vidaxl and wish. The rudest company I've ever dealt with. Visit this website vida xl.co.uk. Completely hopeless customer service. vida xl.co.uk. Then they changed time, then they sent another message that there won't be any delivery today, wait some another day. Visit this website vida xl.co.uk. They arrived in 3 separate packages on 3 different days within 5 days of ordering. It was badly packed, screws were inserted into frames, and the small items such as screws are in a household sandwich bag. So not quite as good as the advert claims. They have failed to provide a refund and still owe £119. www.vidaxl.co.uk is a website of vidaXL Marketplace International B.V. See 799 reviews for vidaXL.com.au. We ordered a granite sink from them and it arrived in about 2 days and looks great. When you order - it is not clear when you get it. They look good but the handle is shorter than I expected though probably as listed. Write a review Write a review Reviews 1,369 Write a review. I needed 16 chairs only received 6 first order ⦠Packaging all damaged. If the desk is of good quality once built I may add another star to the review. All rights reserved. vidaxl.co.uk. phone line did not work and it came late ... vidaXL reported this review ⦠They said it was fine so I sent off a couple of photos of the couch still in the box and haven't heard back. © 2020 Trustpilot A/S. Order originally handled satisfactorily. All content is posted anonymously by employees working at vidaXL. Never again: just not worth the hassle. Was hesitant about using a Dutch company but they were really good and used dpd to deliver.
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